FAQ

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page, we monitor emails 24 hours a day 7 days a week.

Q: How long is my pricing good for?

A: From the date of Purchase through the entire calendar year.

Q: Why would we order from you and not direct?

A: To save money, often times we order much more than you do as a small laboratory so we can often save you money by working with vendors directly or offering you pricing discounts from a main distributor.

Q: How long do I have to wait for a quote?

A: We send you back your pricing the very same day.  We do not take days or weeks to send your back your pricing no matter how many items.

Q: Will my quote and my invoice be different once received?

A: NO!,  we quote exactly what we will be billing you, unlike  companies who end up charging fees for things that the customer might not be aware of our invoice will match our quote every single time.